Martham Paw Ground
Martham Paw Ground of Grange Farm, Martham NR29 4RA,("we", “us”, “our”) are committed to protecting and respecting your privacy.
This policy outlines the principles governing the processing of your personal data by us. We kindly request that you carefully review the following to grasp our perspectives and procedures concerning your personal information and how we intend to handle it.
In accordance with the 2016 General Data Protection Regulations, the Data Protection Act of 2018, and all other pertinent laws and regulations pertaining to the handling of personal data and privacy (collectively known as "Data Protection Legislation"), we function as the data controller.
Information we may collect:
We may collect and process the following data about you:
Data provided by you through the completion of forms on our website, marthampawground.co.uk ("our Website"), or through communication via phone, email, LinkedIn, social media (comprising, but not limited to, Facebook, Twitter, Instagram), or any other means. This information may encompass your name, postal address, email address, phone number, gender, date of birth, financial details, credit card information, and other pertinent data.
If you contact us, we may keep a record of that correspondence;
Technical data related to your visits to our website, which may include, but is not restricted to, the Internet Protocol (IP) address used to establish your computer's internet connection, geographic location, browser type and version, time zone configuration, types and versions of browser plug-ins, operating system, and platform.
IP addresses and Cookies
We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
How we use your personal data
We may use the information which we collect and hold about you in the following ways:
- to fulfil our responsibilities arising from any agreements established between you and us, as required for executing our contractual obligations to you;
- to furnish you with the information and services you seek from us before initiating any contractual agreement with our organisation;
- to deliver information requested by you, as it aligns with our legitimate interest in doing so;
- to answer your enquiries in accordance with our legitimate interests;
- to sustain our business connection with you, whether you are a user of our website as a customer or a prospective customer, consistent with our legitimate interests;
- to notify you about changes to our service as is in our legitimate interests to do so;
- to offer you information about additional services we provide, which are akin to those you've already received, when it aligns with our legitimate interests. You retain the option to unsubscribe from future communications related to these purposes at any time.
- to guarantee that the content on our website is displayedin the most efficient manner for both you and your computer, consistent withour legitimate interests;
- to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes so as to allow us to provide you with the best possible service and experience as is in our legitimate interest to do so;
- as part of our efforts to keep our Website safe and secure as is in our legitimate interest; and
- under specific situations, to handle personal data falling into special categories, including information regarding criminal records, racial or ethnic background, political opinions, philosophical beliefs, trade union affiliation, health status, disabilities, sexual orientation, or your sex life.
Regarding the points mentioned above, our "legitimate interests" encompass the effective management, oversight, and enhancement of our business and the website, the promotion of our business, including direct marketing, and the preservation of Martham Paw Ground's positive reputation. This encompasses delivering outstanding customer service and care.
Providing your personal data to others
We may share your personal information to specific third parties engaged in functions on our behalf and offering services to us, such as professional consultants, third-party contractors, and IT experts engaged testing and development work on our business technology systems. They also provide IT support and server backup, aligning with our legitimate interests.
We will disclose your personal information to third parties:
If we engage in the sale or acquisition of any business or assets, we will reveal your personal data to the potential seller or buyer of said business or assets. This disclosure is necessary to facilitate the transaction's completion and aligns with our legitimate interests;
Should a third party acquire our business (or a significant portion of it) or if our business merges with another entity, we may share personal data with the new business owners or their professional advisors. This action is in line with our legitimate interests.
In situations where we are obligated to reveal or transfer your personal data to adhere to legal obligations or safeguard the rights, assets, or well-being of ourselves, our customers, or others, this encompasses sharing information with other companies and organisations for fraud prevention and the reduction of credit risk. Such actions are aligned with our legitimate interests.
Please note that periodically, we may enlist the services of third-party online payment processors, like Stripe or PayPal, to facilitate the collection and processing of payments from you on our behalf, in relation to our services. Any financial information or other data that you furnish to such third-party payment processors will be managed by them and stored in accordance with the provisions of their individual privacy policies.
Where we store your personal data and international transfers of your data
Regrettably, the internet's data transmission is not entirely foolproof. While we will make every effort to safeguard your personal data, we cannot assure the absolute security of the data you transmit to our website. Transmission is undertaken at your discretion. Following the reception of your data, we will implement rigorous procedures and security measures to mitigate the risk of unauthorised access.
Retaining and deleting personal data
We are committed to managing personal data, ensuring that it is not retained beyond the necessary duration for the intended purpose. As specified in section 1, your personal data will be stored and eventually removed from our systems after a period of five years from the last interaction, query, or contractual relationship with you. This timeframe aligns with our legitimate business interest, as we believe it is the appropriate period for data retention, beyond which the data becomes irrelevant and is therefore deleted. In addition to the aforementioned, we may keep your personal data if such preservation is required to fulfil our legal obligations.
You retain the option to request that we refrain from processing your personal data for marketing purposes. You can exercise this right by selecting specific options on the data collection forms used when you purchase our services. Furthermore, you can exercise this right at any time by reaching out to us at Martham Paw Ground or by clicking the unsubscribe link found in any marketing communication we send to you via postal mail.
You have the opportunity to assert your right to request modifications or corrections to your personal data by reaching out to us using the contact information provided above. You can also utilise this address to inform us if you wish for your data to be deleted or if, under specific conditions, you prefer us to limit the way we handle your data. Please be aware that in certain situations, we might not be able to delete or erase your personal data. This may occur when data retention remains essential for the original purpose of its provision or when we hold compelling legitimate interests that necessitate retaining your data.
In cases where you have granted us your consent for the specific processing of your personal data, please be aware that you possess the right to revoke that consent at any moment. If you decide to withdraw your consent, kindly get in touch with us using the provided contact details.
Our website may periodically include links to external websites for the convenience of our visitors. If you decide to follow a link to any of these websites, it's important to be aware that these websites maintain their own privacy policies. We want to emphasise that we are not accountable for or liable for these policies. We recommend that you review these policies before providing any personal information to these external websites. It's essential to understand that the presence of a link on our website to an external one should not be construed as an endorsement by us of that external website, its proprietors, or the products/services they offer.
Access to information
Under the Data Protection Legislation, you have the privilege to request access to data pertaining to you. You can exercise this access right by getting in touch with us at Martham Paw Ground, adhering to the procedures set forth in the Data Protection Legislation.
If you are dissatisfied with the manner in which we have gathered or processed your personal data, or if you have any other concerns related to how we handle your personal data, you have the option to file a complaint with the Information Commissioner. Additional details can be obtained from the Information Commissioner's website at www.ico.org.uk
or by contacting their helpline at 0303 123 1113.